Reference

Terms & Conditions for Your Account

On uhunsurhoki, these terms explain how your account works, when a payment can be checked, and what happens if a rule is not met.

DANAOVOGoPayQRIS

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How These Terms Work Here

uhunsurhoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms apply the moment you create an account or use any part of the site. If a rule here conflicts with local law, the local law controls, and access is available only where local law permits. For payment-related checks, we may ask you to match

1
the name on the account with the name used on DANA, OVO, GoPay, or QRIS activity before we process a request. That keeps the record tied to one person and reduces mistaken releases. We can also pause a request if details are incomplete, if a device
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looks unfamiliar, or if a clause update changes how the account should be used. If we update these terms, we post the new version here and it applies from the stated effective date.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS LIVE

Where to Reach Us on Terms

If you want a clause explained, our support team is here every day from 09:00 to 23:00 WIB through live chat, email, and WhatsApp.

Live Chat Use live chat from the account page when you need a fast read on a clause, a payment hold, or a device check. Our team is online daily from 09:00 to 23:00 WIB.

Email Send the account email, the page link, and the clause number if you want a written reply you can keep. We use email for change requests, dispute traces, and slower cases.

WhatsApp WhatsApp works well when your phone number is already linked to the account. We can confirm the next step, ask for a screenshot, and point you to the exact section that applies.

DATA AND ACCESS

How We Handle Your Account Data

We keep only the data needed to run your account, confirm payments, and answer term requests.

Data Use

We store name, contact details, and transaction records only to run the account, answer term questions, complete verification tied to a request, and keep support follow-up trails safe.

Cookies

Cookies keep you signed in on the same browser and remember language or device settings. If you clear them, you may need to confirm the session again manually.

Security

Use a private password and avoid leaving a session open on shared phones or desktop machines. If a device changes, we may ask for another check before access continues.

Retention

We keep records for the period needed to handle the account, resolve requests, and meet legal duties. After that, we delete or archive them based on the request path and the case record.

Changes

To request a data change, send the exact field, the old value, and the new value through support. We will confirm what can be updated and whether any record must stay.

Contact Path

If a term affects you directly, contact live chat first, then email if you need a written trail. We use the same queue for account and payment questions.

Questions Before You Open an Account

These questions cover when the terms start, how access is handled, and why we may ask for another check before a payment moves. The answers stay focused on account rights, records, and contact paths so you can read the rule set before opening your account. If local law changes, we follow the rule that applies in your region, and access stays available only where local law permits.

These terms apply as soon as you create the account, use the lobby, or send a payment request. If we post a new version, the updated text applies from the stated effective date unless local law says otherwise.

No. Access is available only where local law permits. If a rule in your area blocks the service, you should not open an account or try to use it from that location.

We can check a payment request when the name, number, or device does not match the account record. That check protects the same record used for DANA, OVO, GoPay, or QRIS activity.

We keep the details needed for account use, support history, and transaction records. That usually includes your contact data, session logs, and the payment trail that helps us answer a terms question.

Send the exact field that is wrong, the correct value, and a contact method from the account. We will confirm what can be changed and whether any record must stay for legal reasons.

If you sign in from a new phone or desktop, we may ask you to verify again before the session continues. That check is part of account protection and can affect stored cookies.

Terms & Conditions for Your Account

Where to Reach Us on Terms

How We Handle Your Account Data

Data Use

Cookies

Security

Retention

Changes

Contact Path

Questions Before You Open an Account

01 When do these terms start to apply?

02 Can I use the site where local law does not allow it?

03 Why can a payment request be checked?

04 What account data do you keep?

05 How do I ask for a correction to my details?

06 What happens if I sign in from a new phone or desktop?

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